Pre-Contract Information Form
This form informs the Buyer before the distance contract is concluded, in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
1. Seller / Service Provider
- Legal name
- MasterQR
- Phone
- 0533 693 61 18
- Website
- https://masterqr.tr
2. Buyer
The account's billing details at checkout
3. Main characteristics and price
The purchased MasterQR plan; its name, scope (modules and limits) and total price including VAT are shown at checkout. The service is provided for a 30-day period.
The full price is charged once at checkout; there is no delivery fee. The plan does not renew automatically at the end of the period.
4. Payment and performance
Payment is made by credit or debit card through the PayTR secure payment infrastructure. The service is provided electronically; once payment is approved the plan is activated immediately and performance begins. The invoice is issued electronically and made available in the panel.
NFC table cards: If the plan includes NFC table cards (the quantity is stated on the plan card and in the order summary), the cards are part of the plan price and are not priced separately. The Seller sets up the cards, assigns them to the Buyer's account and ships them to the Buyer's billing address, or a delivery address provided by the Buyer, within 30 days at the latest after the first payment is approved; shipping is paid by the Seller. Cards are sent once per subscription and not again on renewals; when moving to a plan with more cards, the difference is sent. A card that is damaged or not working on delivery is replaced free of charge upon the Buyer's notice; a lost, stolen or later damaged card is disabled at the Buyer's request and a replacement may be charged.
5. Right of withdrawal
Under Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form once performance has started with the Buyer's consent. At checkout the Buyer consents to immediate performance and acknowledges losing the right of withdrawal. The Service can be tried with all features during the 14-day free trial beforehand; refund terms are in the Cancellation and Refund Policy.
6. Complaints
Complaints can be sent through the contact channels below. Consumer Buyers may apply to the consumer arbitration committee or consumer court, within the monetary limits set annually by the Ministry of Trade.
Contact: 0533 693 61 18
Last updated: 09.10.2026 · This translation is for information; the Turkish text prevails.